Privacy Policy

Last updated: [10/10/2025]

At NOVICHOC we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, billing/shipping address, or payment details (if applicable).

• Technical Information: including your IP address, browser type, operating system, and browsing behaviour on our site.

• Usage Data: information about how you use our website, including pages visited, time spent, and links clicked.

• Cookies and Tracking Technologies: small data files stored on your device to enhance your browsing experience and analyze website performance.
   

2. How We Use Your Information

We use your information to:

• Provide and improve our products or services

• Process and manage your orders or enquiries

• Communicate with you, including sending updates or promotional offers (if you have opted in)

• Analyze website usage and improve our marketing and website performance

• Comply with legal and regulatory obligations
   

3. How We Protect Your Data

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
 

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• Service providers that help operate our business (e.g., payment processors, shipping companies, analytics providers)

• Legal or regulatory authorities if required by law

We never sell or rent your personal data to third parties.
 

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Object to processing or request data portability (where applicable)

To exercise these rights, please contact us.
 

6. Cookies

Our website uses cookies to enhance user experience and gather analytics. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect certain website functionalities.

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7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

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8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date of the most recent revision will appear at the top of this page.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.